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SHOP TURN-AROUND TIME: 4.5 WEEKS (ESTIMATE EXCLUDES SHIPPING)
Do not send shoes to us with smell eliminator balls or shoe inserts, hooked together with carabiners, or packed using packing peanuts.
Instructions:
Mailing Address:
The customer is responsible for all shipping costs. Our default return shipping is a flat rate of $15 for UPS ground (this takes roughly 4-5 business days). Yosemite Bum only ships to US and Canada.
If you want faster shipping, you will be required to pay the additional shipping costs. If that is what you would like, be sure to indicate this choice in the shipping options on the form. Any additional shipping costs incurred by choosing a faster shipping method will be charged to the credit card that you provide as your payment method.
We offer a climbing bum discount for -$3 per pair. You may select this discount on the order form if you are a student, retailer employee, gym employee, active/previous military service, or unemployed.
* Your credit card statement will reflect a charge from our parent company Salewa North America *
Half Sole - $45
Half Sole & Rands - $65
Full Sole - $55
Full Sole & Rands $75
Card Expiration Date*
If you experience any problems inconsistent with regular wear, please do not hesitate to contact us. We will inspect the shoes and redo the work if it is covered under warranty. You should take good care of your shoes and have reasonable expectations. We try our best to maintain the same size and fit of your shoes. However, due to the nature of the resoling process, the fit or size can change slightly (a 1/2 size at the most). *
You'll receive an email containing the information you just filled out. Please print out this form and include it in the package with your shoes. If you do not have a printer please include a piece of paper with your name, submission ID, and phone number in the package. We have access to your form on our end. Happy Sending!